條款及細則
我們是 Reemit Limited (下稱為「我們」、「本公司」 或 "ARBATA")，且我們擁有及經營網站 www.onlinearbata.com (下稱為「本網站」)。我們的網站透過互聯網（包括透過使用應用程式）提供線上購物模式，並提供一站式送貨服務（「服務」）。
閣下使用本網站前請仔細閱讀本條款。閣下使用本網站或其中任何部分，即代表閣下同意受下列條款及細則所約束。我們可能不時更新此條款以修訂本條款及細則。經修訂的條款將於公告日起生效。
1. 註冊帳戶
1.1 閣下須於使用服務或作出訂購時先向我們登記。一經登記，即表示閣下聲明（而我們有權據此依賴有關聲明）閣下已年滿18歲或以上，並有構成具法律約束力合約的能力。
1.2 當登記時，閣下必須：
(i) 提供準確、完整及最新的登記資料;
(ii) 確保妥善保存個人使用者名稱及密碼;
(iii) 授權我們假設只有您或您授權的人士使用閣下的使用者名稱及密碼登入本網站
1.3 如閣下所登記的資料有任何更改，須立即通知我們以確保我們能夠有效地聯絡您。
2. 訂購
2.1 當閣下作出訂購時，產品價格以訂購當日所示為準。閣下一旦提交訂單，則不得取消有關訂單，即使我們仍未接納或拒絕閣下的訂單。
2.2 本網站所有產品價格均以港幣計算。
2.3 系統會向閣下登記所用之電郵地址發送電郵以確認我們已收到閣下的訂單。該電郵並不等於我們就訂購之產品項目作出送貨承諾。
2.4 我們保留權利可全權酌情就任何理由不接納或取消訂單，包括但不限於：
(i) 閣下所訂購的產品並無足夠的存貨；
(ii) 未能就閣下的地區安排送貨；或
(iii) 閣下所訂購的一件或多件產品所標示的價格因人為或電腦錯誤或供應商所提供的定價資料錯誤而出錯。
3. 付款
3.1 本公司接受 VISA卡、萬事達卡、paypal，所有訂單將會以港幣結算。
3.2 閣下同意及接納，閣下單獨及獨自承擔閣下於進行信用卡交易時所招致或產生的任何損失，且我們於任何情況下均毋須承擔任何有關全部或部分損失。
3.3 本公司保留權利於任何時間更改網上購物的付款方式而不作另行通知。
3.4 在本網站上展示的產品及價格僅供參考，以實際交易時的更改或變更為準。
4. 送貨服務
請參閱我們的送貨政策。
5. 退款及退貨
請參閱我們的退貨政策。
6. 擁有權
6.1 產品的所有風險在送貨時轉移予閣下，惟ARBATA保留有關產品的擁有權直至已收到所有相關貨款。
7. 不可抗力
7.1 倘若由於任何「不可抗力」的原因（包括由於火災、傷亡、意外、天災、自然災害、任何香港特別行政區政府或其任何機關的法律、命令、宣告、規例、要求或規定、罷工、勞資爭議、勞工短缺或技術工人短缺、產品或原材料短缺或缺乏供應、運輸延誤或任何其他在好茶養生合理控制範圍以外的理由（不論是否與前述理由相似）），導致好茶養生不能履行其在本網站下的責任，好茶養生在該等妨礙的範圍内無須就此承擔責任。
8. 免責聲明
8.1 我們並不聲明或保證進入我們的網站(包括使用手機應用程式或軟件)或其任何部份將不受阻擾、可靠或並無故障。
8.2 我們並不向閣下聲明或保證我們的網站或其任何內容將為準確、完整或可靠。
8.3 我們並不聲明或保證：
(i) 任何服務(不論是否由我們提供) 將以適當謹慎及技巧提供；或
(ii) 任何商品 (不論是否由我們提供) 將具備可商售品質或將適合任何用途(儘管已事先將該用途通知我們)。
8.4 閣下同意概無互聯網上的數據傳輸可保證為完全安全。儘管我們致力保護該資料，我們不保證且無法確保閣下傳輸給我們的資料的安全。閣下向我們傳輸任何資料須自行承擔風險。
8.5 於法例許可的範圍下，我們排除因以下原因對閣下的所有責任 (不論於合約、侵權或其他形式出現及不論是否因我們的疏忽)：
(i) 就我們的網站(包括使用應用程式或軟件)或其中的任何資料或相關的任何技術性、事實、文本或印刷上的不準確、錯誤或遺漏；
(ii) 未能提供我們的網站（或其任何部份）、商品或服務；
(iii) 任何延遲提供，或未能提供或使商品或服務可取用，或任何對商品或服務的疏忽提供；
(iv) 任何商品不具備可商售品質或適合其預期用途；或
(v) 任何有關我們的網站、商品或服務的失實陳述。
8.6 除法例規定以外：
(i) 我們將不就任何間接或相應而生的損失、損害或費用向閣下負責，包括由任何閣下知會我們的問題而引起的利潤、業務或商譽的損失，及
(ii) 我們將無責任以賠償方式向閣下支付任何款項，除非於此等條款及細則有訂明。
8.7 閣下必須遵守及符合所有適用規例及法例，包括取得所有從我們的網站購買商品所需的海關、進口或其他許可。我們不就閣下購買的商品的出口或進口作任何陳述或承擔任何責任。
8.8 閣下同意此等限制就我們的網站性質而言均屬合理，尤其是由於當閣下透過我們的網站購買商品時，將每次與供應商訂立獨立的合約。
8.9 以上排除概不影響任何不可被排除的法定權利。然而，於該情況下，我們的責任（於法律許可下）將限於向閣下再供應服務或商品。
9.保證
9.1 閣下承諾不會利用本網站作以下用途：
(i) 上載、刊登、以電子郵件發送、提供或以其他方式發送閣下無權（無論是所有權，合約權或托管權）傳輸的或非法、有害、威脅性、污蔑性、騷擾性、欺騙性、誹謗性或在其他方面令人反感的任何內容；
(ii) 透過使用任何服務傳輸虛假或偽造的內容來假冒任何人士或組織；
(iii)上載、刊登、以電子郵件或以其他方式發送、提供或以其他方式傳輸違反任何所有權或知識產權（包括但不限於任何一方的專利、商標、商業秘密、版權）的任何內容；
(iv) 上載，刊登、以電子郵件發送、提供或以其他方式傳輸任何未經准許之廣告、宣傳材料、「垃圾郵件」、「濫發郵件」、「連鎖信」、「層壓式計劃」或以其他形式招攬業務，惟經本公司書面明確准許的宣傳材料或廣告除外；
(v) 上載，刊登、以電子郵件或以其他方式發送含有軟件病毒或足以干擾、損壞或限制本網站及/ 或電腦軟件或硬件或相關電訊設施之其他電腦編碼、文檔或程式之內容；
(vi) 干擾或中斷服務、伺服器或藉以提供服務之網絡，或未能遵守此等網絡之要求、程序、政策或規定；
(vii) 收集或儲存其他用戶之個人識別資訊。
9.2 閣下明白本網站並無義務事先對內容進行篩選，但本網站有權（但沒有義務）自行酌情決定拒絕或刪除可透過服務提供之任何內容。在不影響上述權利的前提下，本網站有權刪除其認為違反條款及條件或其認為在其他方面欠妥的內容。
10. 連結網站
10.1 我們的網站中的若干連結（包括超連結）將引領閣下離開我們的網站。連結僅為閣下便利提供，而包括任何連結不意味我們對連結網站、其營運商或其內容的支持或認可。我們不就我們的網站以外的任何網站內容負責。
11. 知識產權
11.1 本網站上所有內容、用戶內容、設計、文字、圖像及其他材料的知識產權權利，及其選取或安排由我們擁有、控制或獲許可。嚴禁任何未經事前書面批准的授權使用。
11.2 本網站中所有商標、產品名稱及公司名稱或標誌為本公司的財產或其各自擁有人的財產。我們並無就使用任何該等商標、外觀、產品名稱、公司名稱、標誌或稱號給予批准，而該等使用或會構成侵犯持有人的權利。
12. 一般事項
12. 本公司有權隨時修改本條款及條件，而無須事前通知。如有任何爭議，本公司的決定為最終的決定。
12.2 倘若本條款及條件有中文譯本，如中、英文本之文義有異，應以英文本為準。
12.3 我們高度重視私隱問題。我們的私隱政策涵蓋我們使用閣下提供的任何資料。使用我們的服務，即代表閣下同意我們可根據我們的私隱政策收集、儲存及使用有關閣下的資料。 閣下確認及同意受我們的私隱政策條款所約束。
12.4 我們保留權利可全權酌情拒絕用戶進入我們的網站或其任何部分，而毋須作出通知，並可拒絕向任何違反此等條款及細則的用戶提供我們的服務。
12.5 如未經我們的書面同意，閣下不得轉讓或以其他方式處理此等條款及細則規定的全部或部分閣下權利及義務。
12.6 此等條款及細則載列各方的完整協定及諒解，並取代所有有關此等條款及細則的標的事項的先前口頭或書面協定、諒解或安排。任何一方均無權依賴此等條款及細則並無載列的任何協定、諒解或安排。
12.7 此等條款及細則受香港生效的法律管轄。閣下同意受香港法院的專有管轄權管轄。倘若本協議中任何部份在法律上不能執行，則該部份會於法律容許的最大可能範圍內生效，而其他部份則維持完全效力及作用。
12.8 由於閣下使用或被指稱使用本網站或本網站內容或因閣下違反本協議所引起的任何索償、訴訟或索求，包括但不限於合理法律及會計費用，閣下同意代我們抗辯，向我們賠償及使我們、我們的董事、職員及代理人免於損害。
13. 優惠細則及條款
13.1 我們提供的促銷代碼或優惠券只適用於透過我們網站一次性的購物，並受細則及條款所約束。
13.2 促銷代碼或優惠券既不退款，也不能兌換現金。任何剩餘未使用的金額將被作廢。
13.3 促銷代碼或優惠券不可與其他優惠同時使用。
13.4 我們保留終止或更改上述優惠的權利。如有任何爭議，我們的決定將是最終及具決定性。
TERMS AND CONDITIONS
We are Reemit Limited (collectively referred to as "we", "the company" or "ARBATA") and we own and operate the site www.onlinearbata.com (collectively referred to as "our site"). Our site offers a convenient way to shop online over the Internet, including by using our applications and also provides one-stop home delivery services (referred to as “services”).
Please read the following terms and conditions carefully before using our site. By using our site or any part of it, you agree that you have read these terms and conditions and that you accept and agree to be bound by them. We may revise these terms and conditions from time to time by updating this posting. The revised terms will take effect when they are posted.
1. Registration
1.1 You are required to register with us when you use our services or place an order. By registering you are making a statement, upon which we are entitled to rely, that you are aged 18 years or above and capable of forming a legally binding contract.
1.2 Where you are required to register, you must:
(i) provide us with accurate, complete and updated registration information;
(ii) safeguard your user name and password; and
(iii) authorize us to assume that any person using our site with your username and password is either you or is authorized to act for you.
1.3 You must inform us immediately of any changes to the information that you provided so that we can communicate with you effectively.
2. Order
2.1 When you place an order, the prices charged are those applicable on the day you order. You cannot cancel an order once it has been submitted, even if our acceptance or rejection of your order is still pending.
2.2 All products on hocha.hk are listed in Hong Kong Dollars.
2.3 Our system will generate an email to the email address registered by customer to confirm that we have received your order. Such confirmation does not constitute a promise of delivery of order items.
2.4 We reserve our right not to accept or cancel an order for any reasons at our sole discretion, including without limitation:
(i) no sufficient stock to deliver the products you have ordered;
(ii) no delivery can be arranged for your area; or
(iii) one or more of the products you ordered was listed at an incorrect price due to a human or computer error or an error in the pricing information provided by the supplier.
3. Payment
3.1 The company accepts VISA, MasterCard, and paypal. Orders will be charged in Hong Kong dollars.
3.2 When you place an order, you agree and accept that you are solely and exclusively responsible for any losses incurred or sustained by you in making a credit card transaction, and in no event shall any such losses in whole or in part be borne by us.
3.3 The company reserves the right to change the payment terms for any order without prior notice.
3.4 Products and prices displayed on our site are for reference only and are subject to alteration or modification at the time of actual transaction.
4. Delivery
Please refer to our delivery terms.
5. Refund & Replacement
Please refer to our refund and replacement policy.
6. Title
6.1 All risks in the product(s) shall pass to you upon delivery but ARBATA shall retain title in the products until full payment has been received.
7. Force Majeure
7.1 If the performance by Hocha of its obligations relating to the services it supplies on this site is prevented by reason of "force majeure" (which shall include prevention occasioned by fire, casualty, accident, act of God, natural disaster, any law, order, proclamation, regulation, demand or requirement of the Government of the Hong Kong Special Administrative Region or of any of its government agencies, strikes, labour disputes, shortage of labour or lack of skilled labour, shortage or unavailability of products or raw materials, delay in transit or other causes whatsoever (whether similar to the foregoing or not) beyond the reasonable control of Green Common), Hocha shall be excused from such performance to the extent of such prevention.
8. Disclaimer
8.1 We do not represent or warrant that access to our site (including using our applications or software), or any part of it, will be uninterrupted, reliable or fault-free.
8.2 We do not represent or warrant to you that our site or any of its contents will be accurate, complete or reliable.
8.3 We do not represent or warrant that:
(i) any services (whether or not provided by us) will be provided with due care and skill; or
(ii) any merchandise (whether or not provided by us) will be of merchantable quality or will be fit for any purpose (even if that purpose has been previously notified to us).
8.4 You agree that no data transmission over the Internet can be guaranteed as totally secure. Whilst we strive to protect such information, we do not warrant and cannot ensure the security of any information which you transmit to us. Any information which you transmit to us is transmitted at your own risk.
8.5 To the extent permitted by law, we exclude all liability (whether arising in contract, tort or otherwise and whether or not due to our negligence) which we may otherwise have to you as a result of:
(i) any technical, factual, textual or typographical inaccuracies, errors or omissions on or relating to our site (including using our applications or software) or any information on our site;
(ii) the unavailability of our site (or any part of it), merchandise or services;
(iii) any delay in providing, or failure to provide or make available, merchandise or services, or any negligent provision of merchandise or service;
(iv) any merchandise not being of merchantable quality or fit for their intended purpose; or
(v) any misrepresentation on or relating to our site, the merchandise or the services.
8.6 Save as required by law:
(i) we will not be liable to you for any indirect or consequential loss, damage or expenses, including loss of profits, business or goodwill, arising out of any problem you notify to us, and
(ii) we will have no liability to pay you any money by way of compensation except otherwise specified in these terms and conditions.
8.7 You must observe and comply with all applicable regulations and legislation, including obtaining all necessary customs, import or other permits to purchase merchandise from our site. We make no representation and accept no liability in respect of the export or import of the merchandise you purchase.
8.8 You agree that each of these limitations is reasonable with regards to the nature of our site and in particular given that when you purchase merchandise through our site you will enter into a separate contract with the supplier in each case.
8.9 None of the above exclusions shall affect any statutory rights which are not capable of being excluded. However, in such case our obligation, where permitted by law, will be limited to the resupply of our services or the merchandise to you.
9. Warranties
9.1 You undertake that you will not use our site to:
(i) upload, post, email, offer or otherwise transmit any contents of which you have no right (either proprietary, contractual, or fiduciary) to transmit or which is unlawful, harmful, threatening, abusive, harassing, tortuous, defamatory or otherwise objectionable;
(ii) impersonate any person or entity by way of transmitting any forged or manipulated contents through the use of any services.
(iii) upload, post, email, offer or otherwise transmit any contents that infringe any proprietary rights or intellectual property rights including, without limitation, patent, trademark, trade secret, copyright of any party;
(iv) upload, post, email, offer or otherwise transmit any unsolicited or unauthorized advertising, promotional materials, "junk mail," "spam," "chain letters," "pyramid schemes," or any other form of solicitation, except such advertisements or promotional materials expressly authorized by us in writing;
(v) upload, post, email or otherwise transmit any contents that contain software viruses or any other computer code, files or programs that would interrupt, destroy or limit the functionality of our site and/or computer software or hardware or telecommunications equipment constituting them;
(vi) interfere with or disrupt the services or servers or networks through which the services are provided, or disobey any requirements, procedures, policies or regulations of such networks;
(vii) collect or store personally identifiable information about other users.
9.2 You acknowledge that our site does not have any obligation to pre-screen contents, but our site has the right (but not the obligation) in its sole discretion to refuse or remove any contents that is available via the services. Without limiting the said right, our site has the right to remove any contents that, in its opinion, violate the terms and conditions or are otherwise, in its opinion, objectionable.
10. Linked Websites
10.1 Certain links, including hypertext links, in our site will take you outside our site. Links are provided for your convenience and inclusion of any link does not imply endorsement or approval by us of the linked site, its operator or its content. We are not responsible for the content of any website outside our site.
11. Intellectual Property
11.1 All intellectual property rights in the content, user content, design, text, graphics and other materials on our site, and the selection or arrangement thereof are owned, controlled or licensed by or to us. Any unauthorized use without our prior written permission is strictly prohibited.
11.2 All trademarks, product names and company names or logos used in our site are our property or that of their respective owners. No permission is given by us in respect of the use of any such trademarks, get-up, product names, company names, logos or titles and such use may constitute an infringement of the holder's rights.
12. General
12.1 We may revise these terms and conditions at any time without prior notice. If any dispute arises, the company’s determination shall be final.
12.2 Where these terms and conditions are available in Chinese, the English version is the governing version and shall prevail whenever there is a discrepancy between the two versions.
12.3 We take privacy issues seriously. Our privacy policy statement covers our use of any information you provide. In using our services, you agree that we may collect, store, and use information about you in accordance with our privacy policy statement. You acknowledge and agree to be bound by the terms of our privacy policy statement.
12.4 We reserve the right at our sole discretion to deny users access to our site or any part of our site without notice and to decline to provide our services to any user that is in breach of these terms and conditions.
12.5 You shall not assign or otherwise deal with its rights and obligations under these terms and conditions, whether in whole or in part without our written consent.
12.6 These terms and conditions set forth the entire agreement and understanding of the parties and supersede all prior oral or written agreements, understandings or arrangements relating to the subject matter of these terms and conditions. Neither party shall be entitled to rely on any agreement, understanding or arrangement that is not expressly set forth in these terms and conditions.
12.7 These terms and conditions are governed by the laws in force in Hong Kong. You agree to submit to the exclusive jurisdiction of Hong Kong courts. If any part of this agreement is held to be unenforceable, the unenforceable part shall be given effect to the greatest extent possible and the remainder will remain in full force and effect.
12.8 You agree to defend, indemnify, and hold harmless us, our officers, directors, employees and agents, from and against any claims, actions or demands, including without limitation reasonable legal and accounting fees, alleging or resulting from your use of our site or the content or your breach of this agreement.Whenever necessary, $1 per each paper shopping bag each will be charged in accordance to the Hong Kong regulation.
13. Terms and Conditions for Promotions
13.1 Promotion code or coupon offered by us shall only be applicable to one-off purchases at our site subject to special terms and conditions.
13.2 Promotion code or coupon is neither refundable nor redeemable for cash. Any unused amount will be forfeited.
13.3 Promotion code cannot be applied in conjunction with other promotions.
13.4 We reserve the right to terminate or vary the above offers. In the event of any dispute, our decision shall be final and conclusive.